You can choose to return your order by sending it back to Lindex.com by Postnord or Budbee. Always use the same delivery method when returning items as was used for the order to be delivered.
- We offer you as a customer a 60-day right of exchange/return for unused items purchased at normal price, from the day you receive the order. For sale items, a 14-day right of exchange/return applies.
- The item being returned must be unused, in undamaged condition and have all tags intact. If the product comes in some kind of packaging, this must also be included in the return.
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If trying on swim suits or underwear, please ensure that these items are tried on over your own underwear and please do not remove the hygiene seal.
Return by Postnord
- If you wish to return unwanted items by postal services, please send the items together with the Delivery Returns Form (enclosed with your order) to Lindex within 60 days and on sale items within 14 days of the date on which you received the items.
- On the return form, you state the returned quantity and reason for the return.
- We recommend that you use the same bag in which you received your order.
- Use the Postnord return label you received with your order and place it on top of the package.
- Then hand the package in to your nearest Postnord Delivery Office and always ask for a receipt that you have handed in the return.
Return with Budbee/Budbee box
- Orders placed with Budbee as a delivery method are also returned with Budbee.
- If you ordered delivery with Budbee, you do not need a return label. Just click on the link you received via SMS from Budbee or book the return in the Budbee App.