As soon as your order is approved and the payment is made you will receive an order confirmation to your email address. During larger offers and promotions, you might have to wait a few hours before you receive the order confirmation email.
Articles in this section
- Where can I find the receipt for my online order?
- Am I able to cancel my order after it is confirmed?
- How do I know my order has been shipped?
- Can I change pick-up point?
- Can I change, add or remove an item in my order?
- Why is my item out of stock in the shopping bag when I’m about to place my order?
- Why do I get a message saying that one of my items has been discarded?
- How do I know that my order is confirmed?
- How can I track my order?
- What happens if I don’t pick up my order?