How do I make a return?

The return period starts from the day you receive your order.

Return conditions:

• The item must be unused, undamaged, and with tags still attached.

• If the item came in a separate packaging (e.g. box or bag), include that too.

• For hygiene reasons, try on swimwear and underwear over your own underwear and do not remove the hygiene seal.

Return to store (if available in your country)

You can return items free of charge to a Lindex store if store returns are available in your country. When returning to a store, you must show the digital receipt or delivery note.

Return by post

You can also return items by post. Here's how:

1. Pack the items securely, include the completed Delivery Returns Form.

2. Send the return to the address that applies to your country:

Return addresses:

• Estonia: Lindex, Ülemiste Center, Suur-Sõjamäe 4, 11415 Tallinn

• Latvia: Lindex, Spice Shopping Center, Lielirbes iela 29, 1046 Riga

• All other countries: Lindex Online Shop, Box 103, 50113 Borås, Sweden

We recommend using registered or trackable shipping and keeping your proof of postage until the refund is processed. Do not send the return to parcel machines or service points (e.g. Omniva).

Please note:
You are responsible for the return shipping cost unless the item is faulty. You are also responsible for the condition of the item during return shipping.