How do I make a return online? To return an item, you need to register your return in our return portal before sending it back. You can find the return portal at the bottom of our website under Register return on lindex.com.How to return by post1. Register your returnStart by registering your return in our return portal. Once completed, you will receive instructions on how to proceed based on how you received your order. 2. Prepare your returnPack the item(s) carefully. 3. Send your return Hand in your parcel at your nearest post office. The return fee applies when sending items by post. We recommend using a trackable shipping method and keeping your receipt until your refund has been processed. 4. Refund and next steps Once we have received and approved your return, your refund will be processed within 14 days. Conditions for returns The item must be unused, undamaged, and with tags still attached. If the item came in separate packaging (such as a box or bag), please include this as well. For hygiene reasons, swimwear and underwear should be tried on over your own underwear, and the hygiene seal must not be removed. Related articles General online Terms & Conditions What’s the cost for returning an item? How do I contact Lindex Customer Service? Where can I find the receipt for my online order? How do I return items in a bundle offer, like "3 for 2"?