Can I make a complaint without a receipt? You can make a complaint even if you no longer have the receipt. However, having a receipt is helpful, as it makes the process easier.If you have a receipt, the refund will be issued for the amount you originally paid for the item. If no receipt is available and the complaint is approved, the refund will be based on the item’s most recent selling price. Related articles How do I make a complaint about a used item? How do I return in a Lindex store? How do I use Female Engineering’s trial guarantee? What should I do if I receive a faulty or incorrect item? How do I make a return?