Order & Delivery
Order
- Where can I find the receipt for my online order?
- Am I able to cancel my order after it is confirmed?
- How do I know my order has been shipped?
- Can I change pick-up point?
- Can I change, add or remove an item in my order?
- Why is my item out of stock in the shopping bag when I’m about to place my order?
Payments
Delivery
- We currently have longer delivery times
- Which delivery methods can I choose and what does it cost?
- How long is the delivery time?
- Where is my parcel?
- Can I change the delivery address?
- I have not received all the items I have ordered, what do I do?